Privacy Policy

Countryside Canine LLC
Effective Date: 01/13/2026

Countryside Canine LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, communicate with us, or use our services.

By using our website, services, or communications, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Voluntarily

  • Name

  • Email address

  • Phone number

  • Home address

  • Pet information

  • Appointment or service details

  • Messages you submit through forms, email, or SMS

Automatically Collected Information

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our website

  • Referring URLs

This data is used solely for website performance, analytics, and service improvement.

2. How We Use Your Information

We may use your information to:

  • Provide and manage our services

  • Schedule appointments and respond to inquiries

  • Communicate via email, phone, or SMS

  • Send service-related updates and reminders

  • Improve our website and customer experience

  • Maintain internal records

  • Comply with legal obligations

We do not sell your personal information.

3. SMS & Messaging Consent

If you provide your phone number and opt in to receive text messages from Countryside Canine LLC, you consent to receive communications such as:

  • Appointment confirmations

  • Reminders

  • Service updates

  • Customer support messages

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us using the information below.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

  • With service providers who help us operate our business (such as scheduling platforms, CRM systems, or customer support tools)

  • When required by law, regulation, or legal process

  • To protect the rights, property, or safety of our business or clients

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

You may request to:

  • Access the personal data we have about you

  • Correct inaccurate information

  • Request deletion of your information (where legally permitted)

To make a request, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Countryside Canine LLC
Email: countrysidecaninellc@gmail.com
Website: https://www.countrysidecanine.com/